Direct Billing Service

Information on Direct Billing to Insurance Companies

What is Direct Billing?

Some insurance companies provide the convenience of direct billing for eligible massage therapy claims. This service might be available for employer groups, and / or individual health plan members. Direct billing means that we will not invoice you as the receiver of the massage therapy treatment, but your insurance company instead.

Be aware that the coverage of massage therapy treatment might differ from insurance to insurance, and that there are requirements to fulfill for the massage therapist. We at St. Albert Massage Therapy fulfill these requirements.

Which insurance companies offer Direct Billing?

Direct billing is offered by quite a few insurance companies. However, it also depends on the authorizations your massage therapy clinic has.

Here is a list of insurance companies we do currently support. Should you miss your insurance company here, and know that they offer direct billing service, please let us know.

· Alberta Blue Cross
· Alberta School Employee Benefit Plan (ASEBP)
· Bricklayers & Allied Craftworkers Local 1 (BAC)
· Construction and General Workers' Union Local No. 92
· Cowan Insurance Group
· Desjardins Group
· Equitable Life of Canada
· Great-West Life
· Green Shield Canada
· Funds Administrative Service (FAS)
· Industrial Alliance
· Ironworkers Local 720
· Johnson Insurance Group
· Chambers of Commerce Group Insurance Plan (Johnston Group)
· Merit Insurance Brokers
· Manulife Financial Corporation
· Maximum Benefit (Johnston Group)
· NexgenRx Inc.
· Royal Canadian Mounted Police (RCMP, Medavie Blue Cross)
· SSQ Financial Group
· Standard Life Canada (Manulife Financial Corporation)
· Sun Life Financial Canada
· The Co-operators Group Limited
· Veterans Affairs Canada (VAC, Medavie Blue Cross)

Are there differences in coverage for Massage Therapy Claims?

Yes, there are. Since insurance policies vary we advice our patients to contact their insurance company to find out what exacly is covered. You should ask if you need a prescription, when your insurance year starts, how high your coverage is, and if direct billing service is offered.

What do we need from you?

We will only need your current insurance card, eveything else will be done through us. We might ask to have a credit card on file for the case that a claim was denied by the insurance company.

24 Hour Cancellation Policy

If you are unable to keep the appointment you have reserved, please call with more than 24 hours notice to avoid being charged. Appointments cancelled with less than 24 hours notice will be charged at 50% of the booked services.


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